Sometimes yes. However, if this is at the very beginning, it leaves no room for a hope that things will be better in the future. That being said, and as a example of what I am saying here, this is the replay i got on my request for a refund on a web site that says "100% refund guarantee": "We...
Well, with charge backs, there are certain rules. They made it public on their web site, and I agreed to that by accepting T&C, that any claim for refund after the elapse of three calendar days, won't be accepted. Certainly, even then i could claim charge-back, but it would take longer. This...
Well, not necessarily, if the agent has presence there, it can be in a day, OCRA offers it in a day, and they are quite reputable. The total amount was EUR 2,610 (converted from USD).
One of the points I'm trying to make also is that they are linked to www.oneibc.com, which should be reputable company, yet, this happened. I am yet to see how refund works, hopefully OK, if not, I'll have to resort to other means with VISA.
The thing is, their refund policy states that any claim for a refund must be made in 3 calendar days from the order, afterwards, it's a dead end. And my guess is that is what they were trying to do, take another day on a sweet talk of understanding "give us a bit more time, etc.". The good thing...
Simple Belize Company, with nominee shareholder and director, and bank introduction (which i basically did not need, since I am a banker myself). The guaranteed delivery time was 2 (two) days. However, on the second day I got conformation that compliance check is OK(!?). And that things are in...
I wrote them a very direct letter, no one really replied, they just went silent. A day after I got a response from their technical service thanking me for the bug I noticed :)
Well, I wanted a number of services and wanted to try a different agent to the one I was using so far. Everything was looking OK, normal site, fairly fast response, normal prices, ... Then I ordered services and while waiting for the Invoice, and being impatient to get it as soon as possible, I...
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