Hi, Trustpilot is like it is, has tons of fake comments, especially in our industry. We decided not compete with these fakes, and quit - yet, trustpilot dosn't remove company name/domain. Every time we want to update it, to something like "profile unactive" they change it back to our company name. We don't have bad score, 3.2-3.4 depending how many negatives we'll report, but we just don't want to maintain profile there, as it just collect negatives we need to deal with, we don't want to ask our customers for positive reviews neither, but they are on high search positions both in google and bing. They just gives us extra job, and we never allowed them to use our company name / domain.
I know some companies managed to not be evaluated there, does anybody know legal way to do so? They ignore our requests for profile removal
I know some companies managed to not be evaluated there, does anybody know legal way to do so? They ignore our requests for profile removal
