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ePayments blocking founds of the customers due to FCA

Greenberry

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Jul 19, 2019
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Dear,

We got around 3000 EUR at ePayments, these are money of our customers, not ours. Today I've received info that they were incorrectly protecting themselves against money laundering, and FCA told them to block all accounts.

Does somebody got experience with FCA? They can act in such way? Or it's just ePayments explanation and I can loose my founds?
 

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