loyal bank very improfesionales, a horrible service, extremely expensive, take more than 3 days to answer "by email", you do not have access to talk with a manager, all by mail, the phone is only with customer service. They do not have access to bank cards, they do not have options to make transfers in USD and GBP, but they still charge you for the opening of the accounts and for the exchange of currencies every time you have to withdraw your money. Customer service, again, very poor quality, people who seem to be always sleeping, where you should ask to repeat things, as they talk with a lot of tiredness. The website, a disaster, the worst option I've seen, unclear, unattractive, complex and with many flaws.
If you have the need to open a bank account, please go with other than this one. Without a doubt the worst bank I have ever met.