A customer who uses Wise asked if anyone ever faced this email/message:
"Wise is a safe and regulated way to send money. And sometimes we need to double check some info about your recipient.
If the recipient is a person, please give us their full legal name, date of birth, and the country they live in.
And if they’re a business, please let us know their full registered name and address.
To do this and fix your transfer, click the button below."
The ougoing transfer is blocked and cannot be cancelled even by Wise support - they are saying they need 5 days and in the meantime nor the transfer can be cancelled nor ammended. The amount is 50 dollars, towards an eastern European country
WTF??
They just asked to confirm the legal name of the recepients and the residential country and nothing more
What further checks are they doing to need sooooo long time??
And why this got flagged for such a small amount?
Potential consequences i.e. can you get a stick for attempting sending to a "wrong" person?
The funny thing is the guy called to say that it makes no sense to do the transfer in 5 days and that after checks they can cancel it, instead Wise said that it cannot be cancelled and will be executed the same if it passes the mysterious CHECKS...I really wonde...what checks can Wise do with regards to some acc/card in some eatern European country?
"Wise is a safe and regulated way to send money. And sometimes we need to double check some info about your recipient.
If the recipient is a person, please give us their full legal name, date of birth, and the country they live in.
And if they’re a business, please let us know their full registered name and address.
To do this and fix your transfer, click the button below."
The ougoing transfer is blocked and cannot be cancelled even by Wise support - they are saying they need 5 days and in the meantime nor the transfer can be cancelled nor ammended. The amount is 50 dollars, towards an eastern European country
WTF??
They just asked to confirm the legal name of the recepients and the residential country and nothing more
What further checks are they doing to need sooooo long time??
And why this got flagged for such a small amount?
Potential consequences i.e. can you get a stick for attempting sending to a "wrong" person?
The funny thing is the guy called to say that it makes no sense to do the transfer in 5 days and that after checks they can cancel it, instead Wise said that it cannot be cancelled and will be executed the same if it passes the mysterious CHECKS...I really wonde...what checks can Wise do with regards to some acc/card in some eatern European country?