Thanx to Oleg our outgoing payment was finally executed and confirmed by the receiver. This is a good news. At least in terms of they are evidently not a fraudulent scheme (we have passed three payments for the last few months). The bad news is that orders are still been processed too slow, and...
Yes, I understand what you are talking about. And I can not bet on it, of course, after such a long period of chaos with them. We'll see soon. But, what I know for sure is that about 1-1,5 months ago our two outgoing orders (though not very big ones) were executed (though not fast enough, that's...
Hi, yes we had the same problems since June. But today I wrote to Oleg (found here occasionally) . And I don't know how, but our problem was actually fixed by the same evening. Which I personally was very much surprised about ( our eur 3 543,00 lost in June were reimbursed to the client...
We had a problem like that since June'20. Up to November my correspondence with Sterling was useless. But occasionally I found this forum and read it today. I saw replies from help manager Oleg. It was my las hope before to post my negative experience in web. So I tried via Telegram.
Just today...
Update: Just today I wrote about our problem to help manager Oleg (via Telegram) . He promised to get into the problem and to assist. Also he tryed to explain the reason of those problems due to Mugan Bank. And I should say it was quite a surprise when I saw our long-ago lost amount was...
The same with us. Since June we were trying to return our lost payment, but useless. The only feed-backs we were getting as the replies were "Dear client, we do your best, don't worry". Today I wrote to Oleg , who represented himself here as an assistant manager on behalf of SterlingSafepayment...
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