You can open an account in Cyprus for your Company, really easy! EuroPacific bank has some good reviews for saving accounts but not for day to day banking.
It was time that alternative banking and currencies were coming now the banks shut down for anonymous banking we had to find alternatives! I belive it to be the only possible solution for an offshore company!
Do you send their support a ticket asking for this? I'm just wondering because it is easy to write something on a public forum rather than to try to resolve the problem :)
Are you sure that's the way it works? I know from my local tax office that they can ask and will do so what ever they think they need to know. If you fail to provide the information they will bring you to court and fine you heavely!