Recent content by swissmoney

We apologize for the lengthy onboarding process you've experienced – it's certainly not our standard, and we understand the inconvenience it may have caused. Going forward, we're committed to ensuring a smooth experience on our platform for you. I'll reach out to you in private to discuss more...

I'm sorry to hear about your dissatisfaction. However, it's important to note that if the documents provided for SoF were in line with our specified guidelines, there wouldn't have been any issues, and your limit would have been increased accordingly. We don't reject SoF documents without...

Absolutely! Plus, with us, you get the added convenience of being able to sell, buy, and spend crypto.

Yes, we can onboard non-EEA residents. We do not work with sanctioned countries and the US.

No, it is free of charge.

We appreciate your feedback and understand your concerns. Our team is dedicated to maintaining high compliance and regulatory standards. In your case, it appears that your company's profile did not meet our criteria, and we cannot work with such companies at the current moment. Please be assured...

This is applicable for personal accounts only.

I understand that your SoF was rejected, as you've mentioned, and there should be a comment from our compliance team explaining why. Please re-upload your SoF in line with the feedback provided, and it will be approved. Please send me your user ID in a private message I'll make sure to apply...

Special offer! We're excited to present a special opportunity exclusively for the forum members! For the next 7 days, anyone who signs up on our platform using the link will gain free access to all our services. This is your opportunity to test and enjoy our platform at absolutely no cost. To...

Reached out in private to escalate this case.

Standard AML procedures will still apply to wire transactions. However, you can attach the documents explaining the basis of your 6-figure transactions while making the transaction, which will ensure a smooth process. Our team checked the system and found no pending documents for limit...

We are crypto friendly and can accept signed crypto wallets as a valid SoF to increase limits. We review each request individually, so we may require additional details or explanations from you. I'll reach out to both of you in private to discuss your individual situations. Regarding the card...

The 15k EUR limit is standard practice among financial institutions and aligns with our internal AML policy. However, this annual threshold can be raised to any desired amount, provided you can supply valid SoF. We recommend signing up on our platform to assess our features and services for...

Swissmoney and our partners are regulated and licensed institutions, strictly adhering to data privacy regulations. As a Swiss entity, maintaining the highest security standards to safeguard personal and corporate details is crucial. Without it, we simply wouldn't be allowed to operate. We...

We offer virtual IBAN from Liechtenstein supporting USD, EUR, CHF, and GBP, and dedicated EUR IBANs from Lithuania. Soon, we'll be introducing Swiss IBANs as well.