I'm in the EU and, other than my usual card in EUR, I also ordered a GBP debit card with a multicurrency EMI. I followed their instructions and activated the card, the card now correctly shows as "activated" in the app.
Still, when I tried to make a payment online for a UK university module for my stepson the transaction didn't go through, it failed even without reaching the in-app confirmation step, it was denied straight away. I guess it could be because, even though it shows it's active, the first transaction is often suggested to be done in person, using the PIN physically, I contacted support and they weren't much helpful, they just confirmed that this not using the PIN with the 1st transaction could be the cause of failure.
I'm not in the UK and won't be for some time, anyone knows a way to bypass this so I can check whether that was the actual cause of failure?
They use Flywire, and I ended up using my EUR card, which was charged an outrageous conversion rate of 1.24 instead of 1.18, spent €2460 instead of £1976!
Still, when I tried to make a payment online for a UK university module for my stepson the transaction didn't go through, it failed even without reaching the in-app confirmation step, it was denied straight away. I guess it could be because, even though it shows it's active, the first transaction is often suggested to be done in person, using the PIN physically, I contacted support and they weren't much helpful, they just confirmed that this not using the PIN with the 1st transaction could be the cause of failure.
I'm not in the UK and won't be for some time, anyone knows a way to bypass this so I can check whether that was the actual cause of failure?
They use Flywire, and I ended up using my EUR card, which was charged an outrageous conversion rate of 1.24 instead of 1.18, spent €2460 instead of £1976!