Mercury to Zenus

[Alexmorgan]

Gentelmen

I wanted to know how i can my Zenus personal account in my company account in Mercury

It says i need to use a domestic wire because its identify it as a US bank but its actually a Puerto Rico bank and in the directions of Zenus bank it says to use the swift code which you need to use it as International wire


Any advice how to send money from Mercry to Zenus?

 

[JackAlabama]

Gentelmen

I wanted to know how i can my Zenus personal account in my company account in Mercury

It says i need to use a domestic wire because its identify it as a US bank but its actually a Puerto Rico bank and in the directions of Zenus bank it says to use the swift code which you need to use it as International wire


Any advice how to send money from Mercry to Zenus?

View attachment 5182

Cant you do it by ACH?

 

[Alexmorgan]

Cant you do it by ACH?

ACH if there is routing number

But the direction of zenus bank give swift code with account number only

 

[Jbb1]

You can use ACH

 

[Alexmorgan]

You can use ACH

In Mercury it ask for routing number

And Zenus dont have routing number it use swift code only

 

[Martin Everson]

Looks like Zenus does not have direct Fedwire access so no ACH.

Your stuck unless Mercury change their policy or Zenus provide the one belonging to their US correspondence bank.

 

[Alexmorgan]

Looks like Zenus does not have direct Fedwire access so no ACH.

Your stuck unless Mercury change their policy or Zenus provide the one belonging to their US correspondence bank.

I asked Zenus and waiting for their reply

they have amazing support


Didnt get in touch with mercury until i figure out that Mercury have no problems with Zenus as everyone here says its good bank

 

[Alexmorgan]

Looks like Zenus does not have direct Fedwire access so no ACH.

Your stuck unless Mercury change their policy or Zenus provide the one belonging to their US correspondence bank.

Is there a special policy that Mercury have for Zenus?

 

[Jbb1]

Looks like Zenus does not have direct Fedwire access so no ACH.

Your stuck unless Mercury change their policy or Zenus provide the one belonging to their US correspondence bank.

I have made ACH transfers through Zenus without problems just look at the local transfer option when you are making a payment.

How Do I Contact Zenus Bank Client Support?

The best place to get answers to your questions is the Zenus Support Center. You can find Zenus FAQ there. You can contact us at [email protected]

support.zenus.com

Is there a special policy that Mercury have for Zenus?

No.

 

[Alexmorgan]

I have made ACH transfers through Zenus without problems just look at the local transfer option when you are making a payment.

When was that?

What is the routing number of Zenus?

 

[Jbb1]

When was that?

What is the routing number of Zenus?

You need to use the correspondent bank.

Routing 021000021
Name: JP Morgan Chase / NEW YORK NY, US

 

[Alexmorgan]

You need to use the correspondent bank.

Routing 021000021
Name: JP Morgan Chase / NEW YORK NY, US

View attachment 5207

The case is

That its not accepting the length of the digits of the zenus account while using the routing of the JP Morgan

 

[Jbb1]

The case is

That its not accepting the length of the digits of the zenus account while using the routing of the JP Morgan


View attachment 5210

Ask customer support if you can send the transfer without reference and later they manually credit it when you provide the payment slip.

I was able to do it like this one time I forgot to put the reference.

 

[Alexmorgan]

Ask customer support if you can send the transfer without reference and later they manually credit it when you provide the payment slip.

I was able to do it like this one time I forgot to put the reference.

Refrence is not issue

The issue is the account number of zenus is long over 20 digits

But the account number of local banks for ACH or domestice wire is less 17 digits

so how you do it?

 

[Jbb1]

Refrence is not issue

The issue is the account number of zenus is long over 20 digits

But the account number of local banks for ACH or domestice wire is less 17 digits

so how you do it?

You should use the correspondent bank account number not the Zenus one.

 

[Alexmorgan]

You should use the correspondent bank account number not the Zenus one.

Thank you for your help

I guess it works like that

But how long it take for transaction to be reflected in your account?

 

[Jbb1]

Thank you for your help

I guess it works like that

But how long it take for transaction to be reflected in your account?

It depends, usually it's automatic once it's received by the correspondent.