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Warning: Paysera to Advcash Account Limitation



Active Member
On Revolut no Problems

But here Paysera:

After Sepa Tranfer to Advcash Account with invoice Generation:

Dear Client,

Please be informed that you have generated and signed a transfer (transfer details are attached). The information provided by you when making the payment is insufficient, and we kindly ask you to respond to this letter and provide information on the recipient of funds:

1. Your relationship with the recipient of funds;

2. Basis/purpose of this transfer.

We also ask you to provide a document justifying this payment if the document was not attached when the transfer was made (agreement, invoice, etc.).

We need this information in accordance with clause 2.13 of the General Payment Services Agreement. The agreement is available on here. We are looking forward to hearing from you as soon as possible because we will be able to make the transfer only after we receive and verify the information.

Thank you for your cooperation.

Second Mail:

Dear Client,

We kindly inform you, that in accordance with paragraph 12.1.2 of the General payment service agreement, the provision of services to you is partially suspended until the movement of funds on your account will be investigated, which may take up to 30 days. A letter with a request to provide information was send to you. Please provide the information (documents) requested as soon as possible by responding to the letter.


Active Member
Dear Client,

Please disregard my previous email.

Advanced Cash Limited is a fully integrated electronic trading platform tailored for cryptocurrency.

Please be reminded that according to clause 9.1.11 of the General Payment Service Agreement, Paysera users are prohibited from accepting payments in unregulated and/or unsupervised virtual currency, buying, converting, or managing it in any other ways (the prohibition includes execution or receipt of transfers from virtual currency exchangers)

The payment was rejected. Kindly provide your commitment not to make any cryptocurrency-related payments again on your Paysera account. Otherwise, the restriction will not be removed and might escalate to account closure.

If any additional questions arise, please contact us via mail [email protected] or call the Client Service Department seven days a week, from 8 am till 8 pm via phone +44 20 80996963.

Thank you for using Paysera services.
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