Recent content by marcius

Good day to everyone that still looks at my thread. Update: I have actually managed to create a new account under the same email I used previously alongside the same phone number! The support staff at Wise are actually amazing once you get escalated to a proper Business Support Agent and not...

Update: Guys, I've emailed support pleading for help and asking why all my accounts got suspended at once. I got a response from their support! It states that when an account violates the AUP the entire account gets deactivated. However, they aren't exactly banning me from their service as...

Yea.. Unfortunate, I believe I still have a small chance to get reactivated however, I also belive the odds are not on my side. Those are people that didn't abide by their ToS, I never violated anything and my account was deactivated at the verification phase. I have email screenshots to prove...

I know it doesn't help to explain but you misunderstand. They told me that at the same time my account got deactivated, it was all within one message "Your business is not supported by AUP so we deactivated your account". They didn't tell me that prior to closing my account, so I didn't "went...

Yes, that's what I was implying as well... Thanks for clarifying. I didn't even get to use the business account, the verification process has concluded my business is against policy so they will close the account. Typically one would assume its only the business account but they ended up closing...

To be fair, I did not willfully break AUP as it isn't stated in the AUP that my line of work isn't accepted, platforms like Stripe have explicitly stated that my line of work is not allowed whereas Wise's AUP doesn't state it. Like I said, I was trying my luck because of how convenient Wise...

I've actually had a great experience with Wise up till this incident, they're convenient and they're also the cheapest amongst other EMIs like Revolut and Remitly. Not to mention Wise provides bank account details and they support more currencies (at least in my country) which is really...

I know there are probably hundreds of threads regarding deactivation but I was wondering if anyone has successfully managed to get their account back. I have been using Wise for about a year thus far, it's great and super user-friendly, absolutely love the convenience of the app. I decided to...