It was a personal account with no business transaction. I had an excellent experience with them too for a very long time until I made a transfer once which has nothing suspicious in fact. Going to a weatsern European country, small amount, literally no red flag. They blocked the account and they asked me to send my ID. I obviously did right away and then still ended up going silent for months and ignoring my emails. No good financial institutions will keep your money and ignore you for months. I was also satisfied for years before this happens. Clearly nothing to do with country of residence. I don’t and I’ve never lived in any shady country or a country known for illegal financial activities or on a black list politically. So no, this has nothing to do with my country of residence.It depends very much on your business model and you residency how they operate. Many around here are satisfied. Anyway, there are plenty of options for you as you may see from the thread already. Intergiro is another option.