Mine was shipped on the 19th as well. No, you need to activate it, you get a card + 3 digit number that yu need to put into bitsafe website so you activate the card.
I got my card today. I activated it. It didn't give me a pin code... Normally this is the code we use when using it at the ATM...
Is that normal? Do we use the same pin code from the previous card we had? That won't make sense. Did you add a new pin code?