Does opening a company in other country will get me not MATCH listed?

Greenberry · May 11, 2022

Hi, we were having good business since 2020 in UK. Customers were making orders, we were processing them. Then came COVID, and we noticed higher but not tragic FRAUD rate (around 2%). Additionally at the end of last year, one of the big producers, wanted us to stop selling their products, but in UK there were no Law allowing them to do that.

Unfortunately, they probably scared our cards processor - Stripe.com, wchich terminated our account. Since then we use only Amazon Pay, wchich is not enough to business run smoothly

My question is - does opening another entity in another country (EU) will solve the case? Or me as the person, will be contected with that entity?

NicolasMaduro · May 11, 2022

Greenberry said:
Hi, we were having good business since 2020 in UK. Customers were making orders, we were processing them. Then came COVID, and we noticed higher but not tragic FRAUD rate (around 2%). Additionally at the end of last year, one of the big producers, wanted us to stop selling their products, but in UK there were no Law allowing them to do that.

Unfortunately, they probably scared our cards processor - Stripe.com, wchich terminated our account. Since then we use only Amazon Pay, wchich is not enough to business run smoothly

My question is - does opening another entity in another country (EU) will solve the case? Or me as the person, will be contected with that entity?

Are you sure Stripe MATCH listed you?

Or do you mean if you are allowed to create a new Stripe account with a new business entity?

neweraoffshore · May 11, 2022

If Amazon Pay is still working you are probably not MATCH listed, because Amazon Pay is charging Mastercards and is therefore required to check MATCH . Maybe there is a time delay of a few months until updated but If your stripe account was closed already multiple months ago I think it is highly unlikely, that @Greenberry is MATCH listed.

Have you tried other processors than Stripe?
The problems with the big processors like Stripe is that they don't care. They prefer shutting down clients even due to false accusation before taking the smallest risk because they are making too much money anyway and new customers are already waiting in the endless line. But they therefore mostly don't report to MATCH because false MATCH listing may entitle you to compensation, so they just close and f**k off... . Just closing your account is without any legal problems for them as you agreed to their TOS and in there they say that they can close whenever they want without even telling you why.
If you tried different processor and get declined by 2 different processors, than you can say that something is odd. But just being blocked from stripe shouldn't worry you.

Martin Everson · May 12, 2022

If you are on MATCH list then its a wrap. You will know if Stripe placed you on a TMF database if you meet the below criteria for them to do so. The requirement for them to add you is mandatory and criteria is quite clear for them doing so.

Liste von HÃ¤ndlern mit hohem Risiko

Informationen zu den Kriterien fÃ¼r die Aufnahme in die Mastercard Alert to Control High-Risk Merchants-Liste (MATCH-Liste) (Liste von HÃ¤ndlern mit hohem Risiko).

stripe.com

The information added to database is below. So your name would be added also and a new entity would not help if your name is on that new entity.

Information added to MATCH

The card networks require that the following information be added to MATCH if available:

Business Legal Name and DBA
Business Address
Business Phone Number
Business Tax ID
Business URL
Principal Owner Name
Principal Owner Address
Principal Owner Phone Number
Principal Owner Tax ID
Account Opening Date and Termination Date
MATCH Reason Code

Greenberry · May 13, 2022

Martin Everson said:
If you are on MATCH list then its a wrap. You will know if Stripe placed you on a TMF database if you meet the below criteria for them to do so. The requirement for them to add you is mandatory and criteria is quite clear for them doing so.

Liste von HÃ¤ndlern mit hohem Risiko

Informationen zu den Kriterien fÃ¼r die Aufnahme in die Mastercard Alert to Control High-Risk Merchants-Liste (MATCH-Liste) (Liste von HÃ¤ndlern mit hohem Risiko).

stripe.com

The information added to database is below. So your name would be added also and a new entity would not help if your name is on that new entity.

Information added to MATCH
The card networks require that the following information be added to MATCH if available:

Business Legal Name and DBA

Business Address

Business Phone Number

Business Tax ID

Business URL

Principal Owner Name

Principal Owner Address

Principal Owner Phone Number

Principal Owner Tax ID

Account Opening Date and Termination Date

MATCH Reason Code

Hi, thing is - I'm not the principal owner of the current business. I would be of the another. Unfortunately url would be the same. Does that mean we need to rebrand?

neweraoffshore said:
If Amazon Pay is still working you are probably not MATCH listed, because Amazon Pay is charging Mastercards and is therefore required to check MATCH . Maybe there is a time delay of a few months until updated but If your stripe account was closed already multiple months ago I think it is highly unlikely, that @Greenberry is MATCH listed.

Have you tried other processors than Stripe?
The problems with the big processors like Stripe is that they don't care. They prefer shutting down clients even due to false accusation before taking the smallest risk because they are making too much money anyway and new customers are already waiting in the endless line. But they therefore mostly don't report to MATCH because false MATCH listing may entitle you to compensation, so they just close and f**k off... . Just closing your account is without any legal problems for them as you agreed to their TOS and in there they say that they can close whenever they want without even telling you why.
If you tried different processor and get declined by 2 different processors, than you can say that something is odd. But just being blocked from stripe shouldn't worry you.

I'm 100% positive it's Stripe.com who did put us on that list, as we at this time were using only their services. After they blocked our account, there were no more incoming payments, but only returns/disputes. You can imagine how this worked for the statistics and dispute rate of the account.
Amazon Pay accepted us 2 weeks after we'd blocked at the Stripe.com, and I readed that if you have already working card procesor, it won't be closed, as match is beying checked only during onboard. I guess Stripe.com reported us to MATCH after we did get accepted by Amazon.

I was trying many processors since this few months, but fail at every, the thing is - we have business in UK and we are EU residenst, this creates many issues, we need to sent many additonall documents, and some - ex. Skrill, Adyen, dosn's allow onboarding in such configuration at all.

Who gave me information about MATCH was PayOP

NicolasMaduro · May 13, 2022

Greenberry said:
Who gave me information about MATCH was PayOP

What reason did Stripe give you when they terminated your account?

Martin Everson · May 14, 2022

Greenberry said:
Unfortunately url would be the same. Does that mean we need to rebrand?

Clearly yes as the business URL was included in MATCH.

wellington · May 14, 2022

Greenberry said:
Hi, we were having good business since 2020 in UK. Customers were making orders, we were processing them. Then came COVID, and we noticed higher but not tragic FRAUD rate (around 2%). Additionally at the end of last year, one of the big producers, wanted us to stop selling their products, but in UK there were no Law allowing them to do that.

Unfortunately, they probably scared our cards processor - Stripe.com, wchich terminated our account. Since then we use only Amazon Pay, wchich is not enough to business run smoothly

My question is - does opening another entity in another country (EU) will solve the case? Or me as the person, will be contected with that entity?

I'd imagine stripe doesn't usually do this, why have they singled you out, normally they just cease your accounts.

NicolasMaduro · May 14, 2022

Yes that's why Im curious. I had a few accounts closed on Stripe without getting MATCH listed despite a CB% rate that was 1%+ in the last month of processing.

lory · May 15, 2022

No the match list is international, nothing will get you from this list the first 5 or even 10 years if you first have been on there!

Been there, done that.

MagicMatt · Dec 20, 2022

What exactly are you selling?

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