I own a private gameserver of game (Lineage2). Everything is simple. I downloaded free open source GNU licence protected files and opened a project. Emulator in itself is opensource, so on one hand it's "perfectly legal" to own this kinda gameserver, on another hand others would say that this private server still violates copyrights and etc. Anyways.
My problem is that I keep getting banned by paypal for "acceptable use policy" violations. I am accepting just micro transactions from my players.
My last stealth account (registered on my friend's name) lasted only 74 days. We setted up a front (software dev company), he even registered a legit company. In 74 days I received $4,000 worth of micro-transactions, had maybe ~10 disputes (of which I won 9 because I always provide full proof that players get what they buy, it's digital items) and thats it.
One day suddenly paypal asks for more information, I submit information to them (that we are a software development company) and bam, they are initiating account closure.
Seriously I don't understand what I'm doing wrong here. I have competitors who process 10-20k usd monthly from their lineage2 gaming projects without any issues. Of course my competitors will not share the information of how they avoid paypal problems. Meanwhile I processed maximum 2k usd monthly, tried to keep low profile and I'm still getting banned for "acceptable use policy" violations.
I called paypal support, they just tell me that after their "back office" did a review on my account, they concluded that my product is not in compliance with their acceptable use policy. They don't tell me why. They don't give me any information. I pushed for appeal which was denied in 1-2 days. That's it.
I need some serious help here. How come other projects manage to process 10-20k usd a month from the very same game and I get limited after processing only 2k usd monthly? In the past 7-8 years I already changed ~8 paypal accounts. Each time I make it stealth: other person's name, new phone number, new IP address (I rent a windows VPS). I even setup a legit business. But somehow paypal finds a way to banhammer me. It just blows my mind.
My problem is that I keep getting banned by paypal for "acceptable use policy" violations. I am accepting just micro transactions from my players.
My last stealth account (registered on my friend's name) lasted only 74 days. We setted up a front (software dev company), he even registered a legit company. In 74 days I received $4,000 worth of micro-transactions, had maybe ~10 disputes (of which I won 9 because I always provide full proof that players get what they buy, it's digital items) and thats it.
One day suddenly paypal asks for more information, I submit information to them (that we are a software development company) and bam, they are initiating account closure.
Seriously I don't understand what I'm doing wrong here. I have competitors who process 10-20k usd monthly from their lineage2 gaming projects without any issues. Of course my competitors will not share the information of how they avoid paypal problems. Meanwhile I processed maximum 2k usd monthly, tried to keep low profile and I'm still getting banned for "acceptable use policy" violations.
I called paypal support, they just tell me that after their "back office" did a review on my account, they concluded that my product is not in compliance with their acceptable use policy. They don't tell me why. They don't give me any information. I pushed for appeal which was denied in 1-2 days. That's it.
I need some serious help here. How come other projects manage to process 10-20k usd a month from the very same game and I get limited after processing only 2k usd monthly? In the past 7-8 years I already changed ~8 paypal accounts. Each time I make it stealth: other person's name, new phone number, new IP address (I rent a windows VPS). I even setup a legit business. But somehow paypal finds a way to banhammer me. It just blows my mind.
