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Options when renewal coming up and being ignored by agent

wellington

Mentor Group Gold
Nov 14, 2020
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Not entirely sure what to make of this, agent business setup worldwide (dubai) have two BVI corps under them, and renewal coming up.

Been emailing for a few weeks no response, one post on social media on their account in that time.

Did see a review calling them a fraud (12,000$) scam but not sure what to make of that.

Advice?

I know an agent can't take over the administration without docs being signed by the prior administrator (they can forcefully i believe as a last resort) as experienced that with a UK agent last year when i moved to them.

Two companies

Both technically 'dormant'.
 
Did I missed something, who is the agent?