Private Conversations bugs

Discussion in 'Forum News, Announcements and suggestions.' started by mnschwarz, Jul 30, 2017.

  1. mnschwarz

    mnschwarz Offshore Agent Business Angel

    I've no idea why but for a long time now I often get an error either midway through typing or when trying to send a PM to another user. The error is always the same and states HTML code is not allowed, even though there is none. I can often send the message if I copy/paste again and again and again until it finally goes through. The error is as below. Would great if something could be done about this as I'm just about to give up on private conversations on this forum and direct users elsewhere when needed. I also know I;m not the only one with this issue.

    Access Denied - Sucuri Website Firewall
    If you are the site owner (or you manage this site), please whitelist your IP or if you think this block is an error please
    open a support ticket and make sure to include the block details (displayed in the box below), so we can assist you in troubleshooting the issue.

    Block details:
    Your IP: xxxxxx
    Your Browser: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.133 Safari/537.36
    Block ID: BLKUNF1
    Block reason: Your request was not authorized due to its content (HTML code not allowed).
    Time: xxxxxx
    Server ID:
    © 2017 Sucuri Inc. All rights reserved. Privacy
  2. Midas Gordiusson

    Midas Gordiusson New Member

    Indeed, very annoying. The most reliable fix I've found is to copy paste the text into an editor that strips away any formatting and leaves plain text. e.g. google keep, notepad
    mnschwarz likes this.
  3. diablo

    diablo Banned User Business Angel BANNED MEMBER

    It's their firewall that is blocking your IP or browser! If you change the browser you may be allowed to do so.