We are pleased to announce that Symantec’s acquisition of VeriSign’s Security Business has been completed. This includes all of VeriSign’s brands of Secure Sockets Layer (SSL) and Code Signing Certificate Services, the Managed Public Key Infrastructure (MPKI) Services, the VeriSign Trust Seal, the VeriSign Identity Protection (VIP) Authentication Service and VIP Fraud Detection Service (FDS).
Today we bring together two market leaders with complementary strengths and a shared vision to offer more choices to our customers, for flexible and cost-effective ways to protect your information and deliver a secure online experience.
Please note: VeriSign’s network infrastructure and domain name business are not included in Symantec’s acquisition, and will continue to exist as a separate independent company. If you are a customer of VeriSign’s Domain Name services, please continue to do business with VeriSign for these services as you always have.
HOW DOES THIS AFFECT YOU?
Products, Services, Sales and Support.
Symantec remains steadfastly committed to further developing and enhancing VeriSign security solutions to address our customers’ business and technical requirements. All of our products will continue their lifecycles as planned, and future updates will be communicated well in advance.
In addition, there are no changes to account management, sales and support. Please continue to do business as usual with your current VeriSign account management team. Our number one focus is supporting you, our customer, as we continue to grow our business.
Ordering, Billing, Payment and Contracts.
As part of this acquisition, we are transferring any Security Business ordering from VeriSign, Inc. and/or VeriSign, SARL (“Affected VeriSign Entities”) to Symantec. For these entities, you will start to see Symantec as the updated company name, as shown in the table below:
Prior Company Name Country Specifics Updated Company Name
VeriSign, Inc. If you are in the Americas, Thailand or Japan. Symantec Corporation
VeriSign, SARL If you are in Europe, Middle East or Asia Pacific (excluding Thailand, Japan or Australia) Symantec, Ltd
Other VeriSign Entities NA No Change. Continue to transact orders as you always have
What this means for our customers:
• Prior orders. Orders under recent purchase orders to VeriSign, Inc or VeriSign SARL may be invoiced by Symantec.; Please remit your payment to Symantec per the invoice details.
• Future orders. VeriSign Security Business orders which would have previously been submitted to VeriSign Inc. and/or VeriSign, SARL should be submitted to the updated Symantec company name as listed in the above table.
• Invoicing. Going forward, invoices may indicate an updated Remit-To address and/or new bank account information for payments. Please make note of these updates.
• Credit cards. Interim branding changes may be made to service charge descriptions on credit card statements, for transactions after the date of this letter, as ordering is transitioned to Symantec.
• Contract Assignments. Existing agreements with VeriSign Inc and/or VeriSign SARL for Security Business have also been assigned to Symantec, per the company mapping in the table above.
WHERE CAN I GET MORE INFORMATION?
For updated information about this acquisition, please visit TIEA. In addition, an in-depth Customer FAQ will serve as a valuable resource for you and will be updated as we have additional news on our progress.
We are committed to providing you the same high-quality support you have been accustomed to, and we will proactively communicate any changes to our services in advance. Should you have any questions regarding this letter or other Symantec or VeriSign products, please contact your respective VeriSign account representative.
We look forward to continuing our business relationship and to helping you engage in trusted communications and commerce online.
Today we bring together two market leaders with complementary strengths and a shared vision to offer more choices to our customers, for flexible and cost-effective ways to protect your information and deliver a secure online experience.
Please note: VeriSign’s network infrastructure and domain name business are not included in Symantec’s acquisition, and will continue to exist as a separate independent company. If you are a customer of VeriSign’s Domain Name services, please continue to do business with VeriSign for these services as you always have.
HOW DOES THIS AFFECT YOU?
Products, Services, Sales and Support.
Symantec remains steadfastly committed to further developing and enhancing VeriSign security solutions to address our customers’ business and technical requirements. All of our products will continue their lifecycles as planned, and future updates will be communicated well in advance.
In addition, there are no changes to account management, sales and support. Please continue to do business as usual with your current VeriSign account management team. Our number one focus is supporting you, our customer, as we continue to grow our business.
Ordering, Billing, Payment and Contracts.
As part of this acquisition, we are transferring any Security Business ordering from VeriSign, Inc. and/or VeriSign, SARL (“Affected VeriSign Entities”) to Symantec. For these entities, you will start to see Symantec as the updated company name, as shown in the table below:
Prior Company Name Country Specifics Updated Company Name
VeriSign, Inc. If you are in the Americas, Thailand or Japan. Symantec Corporation
VeriSign, SARL If you are in Europe, Middle East or Asia Pacific (excluding Thailand, Japan or Australia) Symantec, Ltd
Other VeriSign Entities NA No Change. Continue to transact orders as you always have
What this means for our customers:
• Prior orders. Orders under recent purchase orders to VeriSign, Inc or VeriSign SARL may be invoiced by Symantec.; Please remit your payment to Symantec per the invoice details.
• Future orders. VeriSign Security Business orders which would have previously been submitted to VeriSign Inc. and/or VeriSign, SARL should be submitted to the updated Symantec company name as listed in the above table.
• Invoicing. Going forward, invoices may indicate an updated Remit-To address and/or new bank account information for payments. Please make note of these updates.
• Credit cards. Interim branding changes may be made to service charge descriptions on credit card statements, for transactions after the date of this letter, as ordering is transitioned to Symantec.
• Contract Assignments. Existing agreements with VeriSign Inc and/or VeriSign SARL for Security Business have also been assigned to Symantec, per the company mapping in the table above.
WHERE CAN I GET MORE INFORMATION?
For updated information about this acquisition, please visit TIEA. In addition, an in-depth Customer FAQ will serve as a valuable resource for you and will be updated as we have additional news on our progress.
We are committed to providing you the same high-quality support you have been accustomed to, and we will proactively communicate any changes to our services in advance. Should you have any questions regarding this letter or other Symantec or VeriSign products, please contact your respective VeriSign account representative.
We look forward to continuing our business relationship and to helping you engage in trusted communications and commerce online.
