Martin's comment was very correct
Zypto posted on their site initially false information, to get more registrations/users/deposits to wallets.
1. most of the reviews on trust pilot are simply bought and fake.
2. you cannot see the list of supporting countries (required for verification) until you make a deposit of money to the wallet. FAQ list of supported countries on their site and real list of supported countries are for sure different.
3. during the verification process a number of countries are not available for verification at all, and for a number of countries verification can't be finished.
so, this is just another shitty crypto-EMI, which simply does not make sense.
If the user is a citizen/resident of the EU, an unsanctioned country, he can use any adequate system, tested for years, which does not lie to its clients from the first pages of the site.
4. your excessive emotionality to reviews about zypto rather leads to the idea that you are an affiliated person, but not just a client.