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bitsa froze money

@wellington might be right. If they aren't saying anything, they may be suspecting criminal activities and are following some procedure that may culminate in a SAR being filed with the authorities.

You can try filing a formal complaint and see if the regulator can help you.
 
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How much money were you spending on the card monthly?

Did it happen after a purchase or after you made a deposit?

How long have you been a client?
I have been a client for a few months, almost haven't used account for last month, maybe something around 3000 eur went into account. There was 800 EUR left and I made a bank transfer of 200 EUR to a friend and the payment didn't went, account got frozen, received letter with questions.
 
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Well, it's a possible scam you entered there. Write off the money and move on.
 
OP any status update ?
 
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I thought this could be a way to receive "tip gifts", people buy a top up voucher send you the code and you add it to your card.
do they have limits on this is a valid question ;)
 
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