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Bitstamp inactiv Fee on 1. August

DerAufklaerer

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Apr 7, 2022
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INACTIVITY FEE​

Transaction type
Fee
Inactivity fee
10 EUR per month*

What is the inactivity fee?​

Starting from August 1, 2022, if you have not initiated any transactions (deposit, withdrawal, or trade), or other activities that generate rewards (e.g. our Earn program), in the last 12 months AND your total account balance (fiat currency plus virtual and digital assets) is less than €200, we reserve the right to charge an inactivity fee to your account. This will be €10 per month, for the time that the above conditions apply.

How can you avoid this fee?​

You can avoid the inactivity fee by taking any of the following actions:

How will the fee be charged?​

If your account qualifies for the inactivity fee, we will deduct €10, or equivalent, per month from your fiat currency balance, at the beginning of each month. The fee is charged based on the qualification status of your account on the last day of the preceding month.

If you do not hold Euro or other fiat currency, we will charge the equivalent of €10, or as close to it as possible, in crypto (Virtual Assets or Digital Assets). The fee will not result in a negative balance on your account. So, if your balance is zero, your account will not be affected by this change.

As soon as your account becomes active again, you will no longer be charged. However, we will not be able to refund any of the charges you have paid.

* Inactivity fee applies to the customers of Bitstamp Limited and Bitstamp Global Ltd from 1 August 2022 and for customers of Bitstamp Europe S.A. from 6 August 2022. Inactivity fee does not apply to the customers of Bitstamp USA, Inc.
 
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We will NOT be introducing the inactivity fee​
A few days ago, you received an email from us regarding changes to our fee structure, specifically the introduction of an inactivity fee for accounts that met certain criteria. Please disregard this email, your account has not been charged and we will not be introducing the inactivity fee.​
At Bitstamp, our customers and the security of your funds are our first priority. We strive to offer you the best crypto service and that also means listening to your feedback. After hearing from our community we understand your concerns and changed course.​
We are sorry if this caused any inconvenience and thank you for choosing us as your crypto exchange.​
 

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