I think TransferWise did the ACh transfer automatically based on the indicated bank details.If you read their USD transfer information they state very very clearly NOT to attempt an ACH transfer. Caye are not being dodgy, you are.
If you read their USD transfer information they state very very clearly NOT to attempt an ACH transfer. Caye are not being dodgy, you are.
I think TransferWise did the ACh transfer automatically based on the indicated bank details.
Dodgy that Caye Bank don't reply to the refund request or it's not possible to locate the money.
Avoid this old school offshore banks like the plague. No retail banking at all - no day to day banking possible.
|We reviewed your complaint and weren’t able to forward it to the company for a response either because the company is not on our complaint system, or because we do not currently handle complaints about this product or issue.|
Don't want to blame Caye but it looks shady.I contacted the CFPB in the US (as suggested by Transferwise) and they responded with:
We are unable to send your complaint to the company for a response.
We reviewed your complaint and weren’t able to forward it to the company for a response either because the company is not on our complaint system, or because we do not currently handle complaints about this product or issue.
Very scary that they cant do anything either. The CFPD did however recommend I hire a private attorney which is what I will do. So basically Transferwise requested the money was returned and was denied with no reason given, the CFPD doesnt handle these issues or worse cant even locate the company involved, Caye refuses to return the money or respond to my emails, and it looks like ill have to get lawyer to get it back (if I even can). Absolutely disgraceful behavior/service. At least I learned this lesson before transferring a large amount of money into a Caye account which I guess is a positive. Im going to be super careful now with the offshore bank I choose.
Don't want to blame Caye but it looks shady.
They have to use some weired Correspendent Banking even to keep the transfers alive and already had no correspondence in the past.
Forget about this classic offshore banks nowadays - it's not 2000 anymore.
Exactly.100% Caye needs to be blamed, but lets just say it is a genuine mistake and not shady. Ive run businesses before and inconvenienced clients with unforeseen problems. It happens in business as operations breakdown occasionally, but its how you deal with it thats important. Whenever this happened to my clients I turned it around so that they actually benefited from my issues so they were even happier. Caye in the last 3 months should have at least called me, apologized and promised to return my funds immediately siting problems with the operations. I would have been ok with that. But they literally said they cant help me and stopped email contact. It wasnt until I blasted them on here that they replied (which again speaks to their integrity) and fed me some bullshit about "oh sorry, we didnt reply because we though you had your money". How these clowns got a banking license is beyond me.
I am neither stupid, nor do I work for Caye Bank. I have used offshore banks for 25 years and earn a 7 figure dollar income.Are you serious!? Did you even read the thread. You're either stupid or worse still, work for Caye. Probably both.
They still havent returned my money. Its absolutely unbelievable.
I am neither stupid, nor do I work for Caye Bank. I have used offshore banks for 25 years and earn a 7 figure dollar income.
I have had very good experiences with Transferwise, and also with some UK, IoM and Singapore banks; and also with Caye bank too. They are reassuringly strict about taking on new customers and doing the level of due diligence that makes me comfortable banking some of my money with them.
The fact that you ignore their clear requirement not to send funds by ACH says everything.
I read this forum to read about the current state of offshore banking, and sometimes to read deluded posts from people who get upset over $1000. If you were professional, you could have had a PTR wire trace performed by the sending bank.
Dogey? Some kind of DOGE coin bogey? Let everyone know how it goes 'with your lawyers'. Make sure you post the letter online so everyone can see it. Sheesh what a tool.
Did u get ur money back?We can make it a mid to high 5 figure bet. Im serious. This can easily be done. Would be nice to get something out of this debacle. But just dont tell Mummy and Daddy you keep blowing your inheritance and also dont send me my winnings through Caye. I dont want to have to wait 3+ months to get it.
Did u get ur money back?
There is a reason why a serious Bank like Mau Bank declined.So Cayebank are dodgy? Or not? Ive just set up in the Seychelles (normal IT business) & the broker has applied to Caye Bank on my behalf after Mau bank said no. Looks like I need to avioid?