ePay - payment service provider, someone know them?

[JohnLocke]

I just came across this website

Epay is a Global Payment Gateways Solutions Provider-epay.com

Epay provides customized payment services for global enterprises, including API gateways, currencies exchange and settlements, etc.

www.epay.com

It looks like that it is most often used by people in China to get money directly into China.

Any feedback, good or bad is much appreciated.

 

[Martin Everson]

Only feedback is one I've seen below by @neweraoffshore

https://offshorecorptalk.com/threads/epay-com-to-recieve-fiat-from-kraken.32428/post-162942

 

[JohnLocke]

Thanks for the feedback.

I bought something from a person which I believe (it is not proven yet) is a scammer.

So I contacted them on live chat and send a ticket yesterday and got this:

Dear Epay user,

This is an auto reply email.
We have received your email and we will reply you as soon as possible!
Our working time is from 8:00 am to 5:00 pm in Beijing zone.

If you send us the email during non-working time, We will work on your case and get back to you within 24 hours.

In the meantime, if you think it might help, try searching our Frequently Asked Questions (FAQ): Send money to China | Cross-border collection | Local payment gateway | Game payment| Virtual goods payment |-epay.com
for answers and how-to instructions.

We apologize for the inconvenience!

Thank you for your support and understanding!

So I wonder if they will get back or if it is a charge back right away

I know most payment processors have a real customer support that respond fast to card holders which are nervous, but epay seems not to care that much.

 

[boomy]

hope you get your item admin

 

[erni]

I have used them short time. They pay out in crypto that's why I wanted to use them but to expensive.

 

[bubbledouble]

they are a large company, I believe you got your money back and all sorted out!

 

[uplana]

Not many reviews about such a large company??

 

[bubbledouble]

people who are satisfied will not post any review. People who are scammed or feel in other way they have been fooled will post.

From no review I read, they must be good.

 

[lostguy]

That is very true. They are huge processor that is used for all sort of businesses. But primary Chinese people.

 

[CoinMaster]

Did you try them, are they paying and are reliable?

 

[erni]

Did you try them, are they paying and are reliable?

works well for me when I used them!