Turner Little - Company Formation Agents
DLS Dubai - Company Formation & Bank Account
Utopia - P2P ecosystem and payments
Offshore Bank Accounts

How to file a dispute with PayPal ?

Bank Accounts, Company Formations, Tax Planning, Residency Solutions, and more
CALL US ON +971 50 4467827 - TO SETUP YOUR NON-CRS COMPANY STRUCTURE IN DUBAI.

chipchip

Corporate Services
Business Angel
We are running a small business with the main payment gateway to be PayPal and it works without the big troubles, however, some customers buy some stuff from us and later on when they received the service they simply make a dispute.


Many of them win the dispute and we make a los, how is it possible to prevent such the same?


Any advice would be appreciated.
 

chris2k5

Offshore Agent
There is nothing you can really do. You provide a service which is an intangible item. Meaning it doesn't exist in real life or is something you can touch in your hand. That is a big issue with Paypal right now.
 

Machida

Offshore Agent
Paypal is more on the side of the customer than sellers. This is the pain you have to undergo through when you are using their service as a payment processor. Perhaps it would be better if you would find other means of receiving payment form your costumers.
 

mediafreak

Offshore Agent
Agree this is a tough position to be in regarding Paypal. A thorough reading of its terms of service would reveal that your best bet would be the possession of a delivery confirmation. Services may be intangible but you can help protect yourself by setting up invoices for payments and an organized paper trail which you can use as evidence.


________________


It is my passion to provide free tax tips.
 
Last edited by a moderator:

andrew25

Offshore Agent
There is not much we can do in these cases. PayPal would always prefers the buyers whenever it comes to a dispute. The best thing is to make an agreement with the buyer not to start a dispute with PayPal and instead solving it within yourselves.
 
Offshore Bank Accounts
DLS Dubai Company Formation and banking solution
Offshore Bank Accounts
Utopia - P2P ecosystem and payments
banner-768x909d6f12840c2c058f.gif
Top