Does anyone know how I can get funds back from my business account with Satchel that were sent (allegedly) from my account to a UK bank. Satchel claim it was sent correctly, but the funds have gone missing. I have requested a recall of the payment, but it was issued weeks ago and they have not given any timeframe for resolution or even proof that a recall was issued. I have raised a formal complaint and have had no response. I contacted the Central Bank of Lithuania and they have said because it is a business account, they won't do anything. It seems to me that they have just stolen the funds.