Offshore call center for customer support phone and live chat needed?

[clemens]

Hi, I need to know if someone can help with a offshore call center that can take support tickets from live chat and phone call's? We sell software and SEO services so a little knowledge is required?

 

[JohnLocke]

You may want to try https://www.getfriday.com/ they are pretty good for such tasks.

 

[clemens]

Thank you for sharing... are there other options? I will try contact getfriday tomorrow.

 

[plotoffshore]

That's a great link actually and company works perfect..

 

[healthfitness]

You may want to try https://www.getfriday.com/ they are pretty good for such tasks.

Thanks for the tip, I am also looking for this type of service. I will go take a look at this site right now.

 

[protain]

You may want to try https://www.getfriday.com/ they are pretty good for such tasks.

Are they really of help or are they more like a pain once you hired them. I have been in touch with so many outsourcing companies both onshore and offshore and as soon as things get just a little complicated they terrible fail to fullfilm the work.

 

[clemens]

Are they really of help or are they more like a pain once you hired them. I have been in touch with so many outsourcing companies both onshore and offshore and as soon as things get just a little complicated they terrible fail to fullfilm the work.

depends on what it is you are using them for...for some tasks they are pretty good while for others you better do it yourself.

 

[Lecitia]

depends on what it is you are using them for...for some tasks they are pretty good while for others you better do it yourself.

Did you try using the service? Wats your feedback?

 

[clemens]

Did you try using the service? Wats your feedback?

I tried them for some simple Internet task, was more like an research project, they totally failed.. they are more for task where you can tell them to move something from A to B in simple steps.

 

[trundom]

Are they really of help or are they more like a pain once you hired them. I have been in touch with so many outsourcing companies both onshore and offshore and as soon as things get just a little complicated they terrible fail to fullfilm the work.

After some time working with them, it went out that they are useful for simple task while for other research work they won't work!

 

[clemens]

After some time working with them, it went out that they are useful for simple task while for other research work they won't work!

So you have been using them but not any longer, did you find some alternative for this job ?

 

[mert]

You may want to try https://www.getfriday.com/ they are pretty good for such tasks.

These people are too expensive I must say. You can find cheaper people to do the task on various forums.

 

[JohnLocke]

You can easely find some people on freelancer or job portals that can do the live chat operation for you. It's not that difficult to find someone.

 

[dany]

Someone has tried Ripoff Report | Kash Mart International | Complaint Review: 921155 ?

 

[clemens]

Someone has tried Ripoff Report | Kash Mart International | Complaint Review: 921155 ?

Yup tried them, good for very simple and straight forward task, don't make it complicated for them, they won't be able to complete the work if so.

 

[dany]

great, thank you clemens, I was already thinkg that way.

 

[aage]

Is there anything cheaper than the guys from GetFriday please?