I've had a Wise account for years. The country of residence - Thailand. I don't remember if I had to confirm it by utility bill.
The passport of Russia.
When I send money to a bank in any country where I have accounts in, there'll be no issue.
Whereas whenever I try to send to Thailand, on the last step I'll get asked "Confirm your nationality" with a dropdown list. Funny enough, there's no Russia in it. However, it may not even be they want my nationality but residency. Or something like this. Maybe even without anything additional - "simply select a country and that's it".
Previoulsy, a few years ago, I could send to Thailand and this question wouldn't pop up.
What can it be? An issue may be that once I select a country, then may want to ask me to verify it in some way.
The passport of Russia.
When I send money to a bank in any country where I have accounts in, there'll be no issue.
Whereas whenever I try to send to Thailand, on the last step I'll get asked "Confirm your nationality" with a dropdown list. Funny enough, there's no Russia in it. However, it may not even be they want my nationality but residency. Or something like this. Maybe even without anything additional - "simply select a country and that's it".
Previoulsy, a few years ago, I could send to Thailand and this question wouldn't pop up.
What can it be? An issue may be that once I select a country, then may want to ask me to verify it in some way.