After 2 years and about $1m moved through it:
We are unable to make the payment and have refunded your funds at no loss to you. We have taken this action in order to maintain our duty of care towards you as our customer and to ensure we do not breach our regulatory obligations.
Unfortunately, we are unable to continue to offer you our international payments service and have closed your account. We will not be able to provide any further information as to the reason why.
Ps. The payment was to a big UK law firm. I had already sent money to it twice before.
So we can add XE.com to the list of clown banks/EMI/money transfer services or whatever they are.
We are unable to make the payment and have refunded your funds at no loss to you. We have taken this action in order to maintain our duty of care towards you as our customer and to ensure we do not breach our regulatory obligations.
Unfortunately, we are unable to continue to offer you our international payments service and have closed your account. We will not be able to provide any further information as to the reason why.
Ps. The payment was to a big UK law firm. I had already sent money to it twice before.
So we can add XE.com to the list of clown banks/EMI/money transfer services or whatever they are.