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SataBank Closed

Bulgaria and Malta are just dumpsters for those guys. Next they will probably move around in between Baltics and Balkans as long as possible, and once they really have nowhere to go, they will come up with a new brand FluffyTigerPay and start all over again.

Perhaps complain to UK authority? That's where they have some concerns about keeping a clean face.
No I will not put all my energy to sue them honestly. Before this, I never had experience with Emi, I feel enough guilty about it. They can do what they want , I send them a mail per day and call them maybe twice a week.
For the name they will not be original as you tried. Leupay became Leopay, then they will be leepay;)
 
Why people keep discussing this "bank" they are fucked retards and if you had money their it is lost! Is there more to say. Some people here try to make money out of the loss of the victims how cool is that?
 
Hi blitz,
What you wrote is not true!
Account (real account) in sata bank are protected by eu law till 100k.
Other story is for e-account or emi based account

Satabank accounts were all e-money accounts not deposit or "real accounts" with the exception of merchant payment accounts. Satabank accounts are therefore not protected by EU deposit protection at all. That's why this whole problem exists and people are rightly concerned. Please read full thread.

To be clear there was no protection on business or personal accounts at satabank as the majority were e-money accounts.
 
So today I finally got contacted by satabank. They want the EXACT same documentation again I provided to open the account. So I can understand why they'd need to refresh this information after they where shut down for compliance issues. But:

What if part of the issue was / is that they lost all the data everybody provided to open the account? No backups + crypto troyan. Just speculating, but this would fit the competence level I saw in their IT operations.

They want me to send the documentation in a reply to the email they send me. Which is also theoretically a super non compliant thing as emails are unprotected during transmission on the transport and integrity level. They did not yet ask me for a personal visit to the bank.
 
@mbj. Must be the "competent person of EY on 650'ish eur/hour payroll" :D

Probably any mid-level employee of Satabank could have done the same. And for his/her usual salary.
 
@mbj. Must be the "competent person of EY on 650'ish eur/hour payroll" :D

Yup EY run out of ideas on how to draw out the whole process and stall for time and keep the gravy train of hourly rate money going. Thieving scum they are. On an island of 500k people EY don't get much business. They are milking this cow for all its worth.
 
Hi guys,
We hold a corporate account in sata bank (no emoney, no leopay and so on) and just received this comunication.

Our is a clear businness so let's see if we'll get back our company money!!!

Further to the public notice issued by the Malta Financial Services Authority (‘MFSA’) on 22 November 2018, we are contacting you to commence the process of the controlled release of your funds held in Satabank plc ‘the Bank’.


Further below you will find the details of the documentation that you need to provide to us. You should compile the documents required as per the document list below and ensure that they are duly certified as required in the instructions. Kindly send the required documents to us in a single reply to this email. If some of the required documents are missing, this could delay your access to your funds.



Documentation required for the Company and Corporate shareholders

1. Certified true copy of the corporate structure of the Company clearly providing full details of:

a. Corporate shareholders of the Company including percentage ownership (both in terms of number of shares and shares held directly or indirectly in the Company where applicable).

b. Ultimate Beneficial Owner/s (UBOs).

c. Directors of the Company.

d. Directors of each corporate shareholder (where applicable).


2. Certified true copy of either the Company’s certificate of incorporation or the Company’s certificate of good standing issued by the respective registry of company. The certificate should not be older than three (3) months.


3. Certified true copy of the Company’s Memorandum and Articles of Association or other statutory document (such as deed, foundation deed, deed or partnership or any other relevant constitutive document as applicable).


4. For each legal entity holding 25% or more shares/ voting rights directly or indirectly in the Company, a certified true copy of either the certificate of incorporation or the Company’s certificate of good standing issued from the respective registry of company which certificate should not be older than three (3) months.


5. Certified true copy of the Memorandum and Articles of Association or other statutory document (such as deed, foundation deed, deed or partnership or any other relevant constitutive document as applicable) for each legal entity holding 25% or more shares/ voting rights directly or indirectly.


6. When information on shareholders and directors is not available in the Memorandum and Articles of Association, certified true copy of the extracts from the registry of company indicating shareholders (including number of shares held) and directors.


7. Where applicable, declaration from fiduciary confirming their appointment to act as nominee on behalf of shareholders.


8. Overview of the business of the Company, including transactions with related parties (if any), and purpose and nature of the account.



Documentation required for individual shareholders / UBOs


9. For all individual shareholders/ beneficial owners holding 25% of more shares/ voting rights directly or indirectly in the Company, the following documentation are required:

a. Customer’s valid and unexpired identification document including one of the following:

· Government issued identity card;

· Passport;

· Driving licence;

· Other Government issued official document.


b. As a minimum the identification document will need to include:

· photographic evidence of the account holder;

· the full official name of the account holder;

· date of birth of the account holder

· permanent residential address


If the residential address is not clearly identified in the official document presented in (a) above, two documents should be provided in the form of (i) a recent utility bill that refers to utilities provided at the customer’s permanent residential address. Mobile utility bills are not acceptable; (ii) correspondence from a government authority; (iii) an official conduct certificate; or (iv) a bank statement issued by another bank.

These documents will need to attest the customer’s permanent residential address.

The two documents cannot be of the same type, and need to come from different sources.

Any documents referred to in (i) to (iv) cannot be more than six months old.

An electronic document issued by a service provider or issuer is acceptable, provided this is accompanied by proof from the service provider or issuer that the document has been received by the customer electronically, and is dated.


10. Copy of the source of wealth statement including supporting documentation.


11. Copy of the source and origin of the funds statement used in the business relationship including supporting documentation.


Documentation required for directors


12. List identifying each and every director of the Company including name and surname, date of birth, identification number, nationality and permanent residence.


13. For director/s vested with representation of the Company with the Bank:


a. Provide a valid and unexpired identification document including one of the following:

· Government issued identity card;

· Passport;

· Driving licence;

· Other Government issued official document.


b. As a minimum the identification document will need to include:

· photographic evidence of the account holder;

· the full official name of the account holder;

· date of birth of the account holder

· residential address


If the residential address is not clearly identified in the official document presented in (a) above, two documents should be provided in the form of (i) a recent utility bill that refers to utilities provided at the customer’s permanent residential address. Mobile utility bills are not acceptable; (ii) correspondence from a government authority; (iii) an official conduct certificate; or (iv) a bank statement issued by another bank.

These documents will need to attest the customer’s permanent residential address.

The two documents cannot be of the same type, and need to come from different sources.

Any documents referred to in (i) to (iv) cannot be more than six months old.

An electronic document issued by a service provider or issuer is acceptable, provided this is accompanied by proof from the service provider or issuer that the document has been received by the customer electronically, and is dated.


Details of your IBAN number


14. Details including IBAN of another account with a credit or payment institution in an EU/EEA jurisdiction in the same name as the existing account at Satabank.



NOTES FOR ASSISTING A CUSTOMER TO SUBMIT INFORMATION

1. All documents are to be in English or officially translated in English with the translator dating, signing and certifying the translation to be a faithful translation of the original.

2. Certified copies of documents (where required) need to be certified as true copies of the original. The certifier will need to declare that he/she has seen and verified the original. In the case of identification documents containing a photo, the certifier will also need to certify that the photo is a true likeness of the individual being identified.

Certification is to be dated. The certifier will need to sign and indicate his/her name in block letters. A certifier will need to belong to the legal or accountancy profession, be a notary or be involved in the financial industry such as a bank manager. The certifier will need to rubber stamp his certification including designation and contact details.

3. The Bank reserves the right in its sole discretion, to request further documentation in order to process the application.



Should you have any questions about the documents required, you can reply directly to this email.


Kind regards,



immagine

Satabank p.l.c.

Aragon Business Centre.

Dragonara Road St Julians; STJ 3140; Malta.



Your personal data shall be processed by the Bank in connection with the operation of your bank account held with it, to comply with applicable legal and regulatory obligations. The Bank may disclose your personal data to its service providers including processors, and to third parties such as regulatory authorities. The Bank shall hold, use, obtain, disclose and process your personal data in accordance with the General Data Protection Regulation (Regulation 2016/679) as the same may be duly amended from time to time.
 
Good luck @captharlock - if you get your money it would be much appreciated if you could post back here to let people know about it.
 
Sounds fun captharlock, I wonder if they were so thorough when you opened an account as well
To be honest with you opening this cotporate account (true account no e-account) wasn't that easy and fast.
The difference is now they are asking for apostillated paperworks and proveniwnce of funds. We are a yacht charter company so have contracts and invoices.
I'll post any news about this issue
 
I have received a mail from leopay to give them a new Iban, I gave them a paysera one and I received this answer.
Not sure what the swift point do here, can someone help?

Thank you for the provided document.

The provided account, however, does not support SWIFT payments and we will not be able to proceed with the transfer to that account.

Please provide us with a valid bank account supporting SWIFT payments under the name of the sole beneficial owner of the company, in a bank from EU or other reputable jurisdiction. Please send us an official bank statement bearing a stamp of the bank, certifying the bank account and IBAN of the sole beneficial owner, and their registered address.
 
I must say I don't keep you... So why do they say it s impossible?

Human error due to heavy work burden? Misunderstanding in between first line support and back office? Intent to stall until February so they can carve another 200 eur administration fee from your account?

I recommend to give them a call. Before I got any meaningful movement, I also had a time-wasting ping-pong session over the email. The key difference I see is that you are requesting funds to be redeemed to a personal account whereas I had another account in the name of company.
 
Human error due to heavy work burden? Misunderstanding in between first line support and back office? Intent to stall until February so they can carve another 200 eur administration fee from your account?

I recommend to give them a call. Before I got any meaningful movement, I also had a time-wasting ping-pong session over the email. The key difference I see is that you are requesting funds to be redeemed to a personal account whereas I had another account in the name of company.
Ok thank you will give them a call today and will check with them what is the pro