Question High Risk Merchant Account at HighRiskPay.com information please?

[Tzar 25]

Hi everyone,

I've been following this thread and wanted to share some of my own experience while also asking if anyone has had similar issues, or maybe found solutions I haven’t considered.

Earlier this year, I applied for a high-risk merchant account through HighRiskPay.com after being turned away by several more traditional PSPs due to my business model (digital goods + subscription services, in the online self help niche). At first, their team seemed responsive, and the onboarding process was relatively smooth. However, after going live, we ran into constant problems with withheld payouts, unexplained risk reviews, and chargeback ratios that didn’t match what our CRM and Stripe legacy logs showed.

We also noticed a steep reserve hold (20% over 180 days), which had not been properly disclosed upfront.

I eventually shut the account down and switched to a combination of PayNetEasy and an offshore solution with a Bulgarian MID. The setup wasn't cheap or quick, but it has proven way more stable.

So here’s my real question: Has anyone here successfully used HighRiskPay.com long term (12+ months) without major fund holds or shutdowns? If so, what vertical were you in, and did you negotiate the reserve terms up front? I'm considering circling back to them for a second project I’m launching in nutraceutical dropshipping (low-ticket, EU/US markets only), but only if I can get clear terms and better guarantees.

Any feedback, positive or negative, would be super helpful. Thanks in advance for sharing your experiences!

Hi there ,
You mentioned - PayNetEasy and an offshore solution with a Bulgarian MID. Can you perhaps offer a paid consultation how to do it for our business.

 

[alley]

Hi there ,
You mentioned - PayNetEasy and an offshore solution with a Bulgarian MID. Can you perhaps offer a paid consultation how to do it for our business.

Why don't you try to setup the acount and go through the steps by your self as a beginning ?

 

[Tzar 25]

Why don't you try to setup the acount and go through the steps by your self as a beginning ?

I don’t even know what he means by Bulgarian MID, which MID is he referring to exactly.

 

[alley]

This is a different discussion. This thread is about high-risk processors, not how MIDs, PSPs, etc. work or are structured.
You should start a new thread for that.

 

[burden]

MID - Merchant Identification Number og Merchant ID !

Well written article and lot's of useful information, we should link to the list of tons of high risk processors at the mentor group gold link below.

https://www.offshorecorptalk.com/th...-risk-payment-processor-check-the-list.39138/

 

[bountymounty]

About two years ago, I started a niche subscription based business offering digital resources and templates for independent therapists and life coaches. It’s a pretty specific market, but it grew faster than I expected, we now have over 800 active subscribers across the EU, UK, and parts of Asia.

Until now, we’ve relied on crypto and manual invoicing, which worked okay in the early days. But it’s been clear for a while that we needed proper card processing to scale and serve a broader market. After researching a bunch of options, I decided to apply with HighRiskPay.com about two weeks ago.

The initial process was smooth. Their team responded within 48 hours, asked for standard documentation (KYC, company formation docs, website review, etc.), and by the end of the week, our business was preapproved for card processing.

Right now, we’re in the final stages. They’ve raised a few questions about our refund policy and chargeback handling procedures, which I’m currently updating on the site and documenting properly. Nothing major, mostly just tightening up loose ends.

So far, I’ve been happy with their support. Communication has been professional, and they seem genuinely willing to help us get fully compliant without unnecessary friction. Fingers crossed we’ll be live next week.

If you’re in a niche space like mine and considered “gray area” by mainstream providers, HighRiskPay seems like a solid way forward. I’ll keep you posted once we go live.