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PayPal changes the UI, it sucks!

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ImKing

Corporate Services
Today I logged into my PayPal account and notice the changes they made to the first page you see while logged into your account.

For some reason the window "Insights" disappeared and I don't know how to get it in there.

Why are they annoying their users like this rather than make it useful, I mean who is not interested to quickly see the balance of his PayPal account!!!

PayPal you suck.

PayPal 2021 user interface, missing insights
 

Sols

Staff member
Mentor Group Gold
Why are they annoying their users like this rather than make it useful, I mean who is not interested to quickly see the balance of his PayPal account!!!
It's a classic mistake big companies make. They hire full-time designers and when these people run out of things to do, they get desperate and start coming up with new ideas to justify being on the company's payroll.

The changes made are probably loosely based on customer behavior data in some way. Usually to steer customers away from behavior that costs money and towards behavior that generates more revenue.
 
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