Can you detail your operation a little, so we can try to identify the reason for closing the account? Did you receive local or international inbound/outbound transfers? What is the monthly average?hi i have a US LLC + mercury acocunt for the past 2 years, and today i received an email about closure, i do not understand how mercury can just close my account without any warning, it was one of my favorite banks, i am lost can someone please guide what wrong did i do, or how to best use the mercury account, since they closed my LLC account, can i make a new LLC under the same principal holder and open a new mercury account?
the email received:
We’re writing to inform you that we can no longer offer you services at Mercury.
Periodically we conduct additional reviews on accounts. After a review of your account, due to the nature of your activity, we will be closing your account.
Please proceed with moving the funds in your account to another bank through wire or ACH by December 15, 2023. Scheduled and expected incoming funds may still process, however we encourage you to reach out to clients and vendors with new payment instructions as soon as possible.
You may also provide us with details of a U.S. bank account in your name or your company's name and we will send the remaining funds to you. If this is not done by the date specified above, our bank will mail a physical check to the U.S. address we have on file (which you can confirm or change via your settings page) for any funds remaining in your account at that time.
We’re sorry for any inconvenience that this may cause.
@JohnnyDoe really need your 2 cents.