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US Withholding tax on royalties solutions

I am a non-US resident and I provide online services from my country for a US based company and they have asked me to fill out and send W-8BEN. I am trying to understand does it free you of 30% withholding tax or not if my country does not have any tax treaty signed with the USA? Part 2 form of the form is confusing me and I don't know how to fill it or should I leave it empty?

Thank you
 
If your country doesn’t have a treaty with US then you’ll pay 30% wittholding tax.
Yea that make sense and that's what I thought too. I don't understand why many companies from the USA are thinking if their service provider in this case me just fill out the W-8BEN and won't need to withhold 30%. Upwork does not withhold any tax after filling out this form, and I could name many other companies, but I guess they are making themself a huge issue if the IRS audit their business and finds out.
 

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