Does anyone tried sogexia EMI account?

[goldmann]

Hello,

I just signed up for an personal account with Sogexia - Compte de Paiement et Carte Bancaire MasterCard Prépayée the account got upgraded after a few hours no problem.

Once upgraded I can't login so I changed my password, still can't login ?

Is this normal has anyone of you had the same problem?

 

[negon]

Going to open an account with them later today or tomorrow so I can report back here.

 

[blizz]

My account is opened and workd just fine maybe @Mohawk know more?!

 

[goldmann]

Thanks for fast reply! I'm eager to get started because they provided a screen snap with IBAN account number etc. and I want to test it fast!

 

[lookingforward]

Going to open an account with them later today or tomorrow so I can report back here.

Will wait for an report ! Thank you

 

[blizz]

Their support seems a little slow but I send it Sunday with a question to convert a personal to a business account.

 

[Mohawk]

Hello,

I just signed up for an personal account with Sogexia - Compte de Paiement et Carte Bancaire MasterCard Prépayée the account got upgraded after a few hours no problem.

Once upgraded I can't login so I changed my password, still can't login ?

Is this normal has anyone of you had the same problem?

hi @goldmann
to be honest i have never tried sending a message query over the weekend
but usually their response time is within the same day or max the next day
also check you spam/junk folder in case they replied and the email ended up there

 

[Mohawk]

Their support seems a little slow but I send it Sunday with a question to convert a personal to a business account.

hi @blizz
i havent tried converting a personal account to a business one but in their terms they state that each individual can own both a personal one and a business one

 

[JohnSeed]

Hello,

I just signed up for an personal account with Sogexia - Compte de Paiement et Carte Bancaire MasterCard Prépayée the account got upgraded after a few hours no problem.

Once upgraded I can't login so I changed my password, still can't login ?

Is this normal has anyone of you had the same problem?

Not before today. Will signup for an account now!

 

[goldmann]

hmm still no reply after 48 hours and 3 extra emails to their support. Can't login to the account, this sucks big times. Is this a big company or just a small one man show?

 

[wolverin]

I'm wanting to open an account there. What do you think is wrong with this Company or what you did wrong?

 

[moonpk]

I'm wanting to open an account there. What do you think is wrong with this Company or what you did wrong?

You may try to apply there to see how they are! Firsthand experience is the best..

hmm still no reply after 48 hours and 3 extra emails to their support. Can't login to the account, this sucks big times. Is this a big company or just a small one man show?

That sucks indeed

 

[wolverin]

Thanks will try what you suggested

 

[belarus]

They don't respond to even simple contact attempts

 

[moonpk]

That sucks. I had plans to open an account with them. But if they can't respond to even simplest questions it's bad customer support.

 

[goldmann]

No I gave up, this company seems to have sufficient with customers or does not care about them at all. They counting money

 

[lavel]

The have trouble with their account opening because of French Regulations

 

[Tanaka]

Yeah... I did tried them and I am not satisfied at all about their taxes. Too big if u ask me (or maybe I am too poor).

 

[negon]

Why do you say taxes?

 

[Tanaka]

Why do you say taxes?

Yeap, you're right. I had to say "fees". My bad